Questions To Ask When Buying Refurbished Medical Equipment

Refurbished Medical Equipment

In the pursuit of offering superior healthcare services while also maintaining budget efficiency, many medical facilities turn to refurbished medical equipment as a viable option. 

At Victori Medical, we understand the importance of quality and reliability in medical equipment, which is why we advocate for informed purchasing. Here are critical questions you should ask when purchasing refurbished medical equipment:

5 Questions To Ask When Purchasing Refurbished Medical Equipment

1. Is Your Refurbishment Process Documented?

Transparency in the refurbishment process is key to understanding what you're buying. A documented process indicates a systematic approach, ensuring consistency and quality in every piece of equipment. 

At Victori Medical, our refurbishment processes are documented on our website. Each piece of equipment undergoes a rigorous process of inspection, repair (if necessary) and certification to ensure it meets high standards of functionality and safety.

2. Are the Specifications of Each Piece of Equipment Listed?Refurbished Medical Equipment Features

Knowing exactly what you're getting is crucial. Detailed listings of specifications help you make an informed decision, ensuring the equipment meets your specific needs. Understanding what additional accessories or components are included can also help assess their value and compatibility with your existing systems.

At Victori Medical, you will find a detailed product description that includes features, specifications, what’s included, warranty, shipping and returns.

3. What Type of Warranty Do You Offer?

A warranty can be a significant indicator of confidence in the quality of refurbished equipment. Inquire about the warranty's length, what it covers, and any available extensions.

At Victori Medical, we offer a 90-day warranty on refurbished products with an option to extend it to a year.

4. Do You Have Customer Proof?

Request customer testimonials or case studies. This evidence can provide insights into their equipment's performance in real-world settings and their commitment to customer satisfaction.

Customer Testimonial

"We have been using Alternative Medical now Victori for over 20 years and we have thoroughly enjoyed our partnership. Victori provides phenomenal low pricing as well as great customer service and Randy has always bent over backwards to help us. If you are ever looking for equipment, look no further."

Joe Montz, Manager of Equipment Purchasing 

At Victori Medical, we take great pride in sharing customer feedback, which demonstrates our dedication to delivering excellence in healthcare solutions.

5. Do You Sell New Equipment?

Understanding whether a supplier also deals in new equipment can offer insights into their industry expertise and potential for providing comprehensive solutions tailored to your needs.

At Victori Medical, we also sell a wide range of brand-name, new medical equipment from hundreds of manufacturers. With a strong presence across multiple locations and a dedicated team of experts in healthcare, we are well-positioned to support you in the best solution for your medical needs.

A Trusted Partner in Healthcare

At Victori Medical, we pride ourselves on our rigorous refurbishing process, adherence to quality standards, and our commitment to providing medical facilities with the best solutions. Whether you're searching for refurbished or new medical equipment, our team is here to ensure you receive products that not only meet but exceed your expectations. 

We are here to answer any questions you may have. Contact us today.