Victori Medical News

Should I Expect a Warranty with Refurbished Medical Equipment?

Written by Victori Medical | Jun 24, 2024 7:06:14 PM

When it comes to refurbished medical equipment, warranties matter. They’re a testament to the quality of the equipment and a supplier’s confidence in it. Here are a few things to consider about warranties in order to make an informed purchase.

What You Get with a Warranty

When patient health and safety are at stake, choosing medical equipment with clear warranty terms is critical. Warranties on your refurbished medical equipment ensure:

Quality and Credibility

A supplier’s warranty is an indicator of confidence in the quality of their refurbished equipment. When your products are backed by a warranty, healthcare providers can focus on patient care without worrying about equipment failure. 

Financial Protection

Medical equipment is a large expense. In the event that a piece of equipment malfunctions within the warranty period, the buyer is protected financially. 

Regulatory Compliance 

Refurbished equipment should reflect the original manufacturer specifications for safe use in clinical settings. 

Maintenance 

Maintenance services and prompt repairs help keep your medical equipment working properly.

4 Questions to Ask About Refurbished Medical Equipment Warranties

Before purchasing refurbished medical equipment, make sure you thoroughly understand the warranty. Here are four questions to ask to make sure you’re covered:

1. What is the duration of the warranty?

The length of the warranty tells you how long you’ll be financially protected against any equipment defects or malfunctions.

2. What’s covered in the equipment warranty?

Does your warranty cover parts and labor? What about the costs to ship equipment back for repairs? Make sure you understand any limitations and exclusions with your refurbished medical equipment warranty before making a purchase. 

3. Can I extend the warranty?

Many refurbished medical equipment suppliers offer extended warranty durations for an additional cost. 

4. How do I make a claim?

Knowing who to contact and what documentation is needed if you do need to submit a warranty claim will speed up the process so your equipment can be repaired and returned quickly. 

Reliable Refurbished Medical Equipment 

At Victori Medical, we stand behind our refurbished medical equipment. All of our equipment undergoes a meticulous refurbishment process from a thorough initial inspection through rigorous quality testing. We offer a 90-day warranty with an option to extend to a year. 

Questions about our available medical equipment and warranties? Contact us.